fiv444 Terms and Conditions

General Terms

fiv444 ("we", "our", "platform") is an online gaming and betting service provider. These terms and conditions ("Terms") govern the use of the fiv444 platform and all its services. These Terms constitute a legally binding agreement.

We reserve the right to modify these Terms at any time. Changes will take effect as soon as they are published on the platform. Users are advised to review this page regularly.

These Terms shall be governed by applicable laws of Bangladesh. In the event of any dispute, both parties will seek an amicable resolution.

Eligibility and Registration

2.1 Age Restriction

fiv444 services are available only to individuals aged 21 years or older. Minors are strictly prohibited from using this platform. We may request identity documents at any time for age verification.

2.2 Registration Requirements

To register, you must meet the following conditions:

• You must be 21 years of age or older.
• You must provide accurate and truthful personal information.
• Only one account per person is permitted.
• Only one account per household or address is permitted.
• All information provided at registration must be accurate and your own.

2.3 Identity Verification

fiv444 reserves the right to verify a user's identity at any time. A National Identity Card (NID), passport or other government-issued ID may be requested for verification. Failure to provide the required documents may result in account suspension or closure.

Account Management

3.1 Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. Allowing any third party to use your account is prohibited. If you suspect unauthorised access to your account, contact us immediately.

3.2 Updating Information

If any of your account details change (name, address, phone number, email, etc.), you must inform us as soon as possible. fiv444 will not be held responsible for any disruption to services caused by incorrect or incomplete information.

3.3 Multiple Accounts Prohibited

If the same person creates multiple accounts, all accounts will be closed and any deposited balance may be forfeited. Creating multiple accounts to take advantage of bonuses is specifically prohibited.

Deposits and Withdrawals

4.1 Deposit Rules

The following rules apply when depositing funds into fiv444:

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits must be made only from the account holder's own payment method.
• Deposits from third-party payment methods are strictly prohibited.
• All transactions will be conducted in Bangladeshi Taka (৳ / BDT).

4.2 Withdrawal Rules

The following conditions apply for withdrawing funds:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals can only be made to the same method used for the deposit.
• Standard withdrawal processing time: 10–45 minutes.
• Withdrawals may be placed on hold if identity verification has not been completed.
• Withdrawals may be restricted if active bonus wagering requirements have not been met.

4.3 Transaction Verification

fiv444 may request additional verification for any unusual or suspicious transaction. We may ask for necessary information to comply with anti-money laundering regulations.

Bonuses and Promotions

5.1 Welcome Bonus

On your first deposit at fiv444, you will receive a 150% welcome bonus of up to ৳10,000. For example:

• Deposit ৳1,000 and receive a ৳1,500 bonus — total balance ৳2,500.
• Deposit ৳14,000 and receive a ৳10,000 bonus (maximum) — total balance ৳24,000.

5.2 Wagering Requirements

All bonuses must meet a 20x wagering requirement before withdrawal. The contribution of different games towards wagering may vary. A specific time limit applies for completing wagering requirements.

5.3 General Bonus Terms

• Each bonus may only be claimed once per person.
• Bonus funds cannot be converted directly to cash.
• fiv444 reserves the right to modify or withdraw any bonus offer at any time.
• Bonuses may be cancelled if there is suspicion of promotional abuse.
• Using multiple accounts to claim bonuses is prohibited.

Gaming Rules

6.1 General Gaming Policy

All games on fiv444 are operated in a fair and transparent manner. We believe in fair play and secure all transactions using SSL encryption. All game outcomes are determined by a Random Number Generator (RNG).

6.2 Game Suspension or Cancellation

If a game is interrupted mid-session due to a technical error, we will make every effort to provide the best resolution. Any incorrect result displayed due to an error will be considered a void bet.

6.3 Betting Rules

Specific rules apply to all sports betting, including cricket and football. If an event is cancelled, bets will generally be refunded. Official event results are considered final for sports betting.

Prohibited Activities

The following activities are strictly prohibited on the fiv444 platform:

• Any form of fraud or deceptive activity.
• Creating multiple accounts or using another person's account.
• Abusing or exploiting the bonus system.
• Exploiting software bugs or technical issues.
• Playing using bots or automated software.
• Attempting money laundering or illegal transfer of funds.
• Colluding with other users to manipulate game outcomes.
• Attempting to breach the platform's security systems.
• Using third-party payment methods.

Involvement in any of the above activities will result in permanent account closure and may lead to legal action.

Intellectual Property

All content on the fiv444 platform — logos, designs, graphics, text, software and other materials — is protected under our intellectual property rights. Copying, distributing or modifying this content beyond personal use is prohibited.

The intellectual property of game providers on our platform (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, Ezugi, etc.) is protected under their respective rights.

Limitation of Liability

9.1 Service Availability

fiv444 strives to provide uninterrupted service at all times, but temporary disruptions may occur due to technical issues, maintenance or external factors. We are not liable for compensation in such cases.

9.2 Gaming Risk

Online gaming and betting carry financial risk. Users play entirely at their own risk. fiv444 does not guarantee winnings. Do not wager more than you can afford to lose.

9.3 Third-Party Content

The relevant provider is responsible for third-party games or services available on our platform. Their own terms and conditions may apply.

Privacy and Security

fiv444 is committed to protecting your personal information. We keep all data secure using SSL encryption technology. Your information is never sold to third parties.

To learn more about how your data is collected, stored and used, please read our Privacy Policy.

Certain information may be disclosed to authorities to comply with legal obligations (such as anti-money laundering laws).

Account Closure and Suspension

11.1 Closure by fiv444

fiv444 reserves the right to suspend or permanently close an account in the following circumstances:

• Any breach of these Terms.
• Evidence of fraud or deceptive activity.
• Failure to complete identity verification.
• Extended period of account inactivity.
• Security-related concerns.

11.2 Closure by the User

You can close your account at any time through our support team. All active bonuses and pending bets must be settled before the account is closed.

11.3 Self-Exclusion

As part of responsible gaming, you can temporarily or permanently restrict or close your account yourself. For more details, visit our Responsible Gaming page.

Dispute Resolution

If you have any dispute or complaint, please contact our support team first. We take all complaints seriously and strive to resolve them promptly.

Dispute resolution process:

1. Submit your complaint to our support team.
2. We will review the issue and get back to you.
3. A resolution will be sought through mutual discussion.
4. If both parties cannot agree, a recognised mediation process will be followed.

Any dispute arising from these terms and conditions will be governed in accordance with applicable law.

Contact & Support

If you have any questions or concerns about these terms and conditions, please contact us:

• Live Chat: 24/7 live chat support available in Bengali.
• Email: [email protected]

Our support team is available 24 hours a day, 7 days a week to serve you. We are committed to responding quickly to any issue.